Shipping, Returns/Exchanges, Damaged Items, Workshop Cancellations, Privacy Statement
www.relax4life.com is the workshop and products site for Relax4Life Center, a holistic education and services environment located on 5 beautiful, wooded acres in Barrington, Illinois. For the past 18 years, we’ve designed and created the items we offer for sale and we pride ourselves on providing professional and unique personal growth workshops, high quality, and affordable relaxation and meditation products and superior customer service.
All orders totaling $30 or more are shipped free of charge within the continuous United States by UPS Ground. For orders under $30, a $5 per order shipping charge will be added to your total at checkout. Additional shipping will be added for orders to Alaska, Hawaii and Puerto Rico. We will automatically add these additional charges at the time of shipment. If you are ordering from Alaska, Hawaii or Puerto Rico, and need to know the additional shipping charges beforehand, please e-mail or call us (847-842-1752) for details. For Canadian customers, please click here to send an email to our distributor in Canada. Besides Canada, we currently do not offer our products internationally. We apologize to our international viewers.
We guarantee your satisfaction on all our products. Should you need to return or exchange an item, our policy is as follows:
1. Notify us by e-mail or call us (847-842-1752) within 30 days of purchase, requesting a return or exchange.
2. Specify why you are returning the product and whether you would like to exchange it for another product, or would prefer a refund (if you are exchanging, please specify what product you are exchanging it for.)
3. Your credit card will be credited or debited the difference in price between the product returned and the new product ordered plus the shipping cost on the new product(s) going out.
Refunds will only be made to the person who placed the original order. If the original order was paid for by check or money order, a refund check will only be made out and sent to the person who placed the original order.
NOTE: Products must be returned in good, resellable condition within 30 days of purchase in order to receive an exchange or refund.
Return shipping costs are the responsibility of the customer. Be sure to include a note with the item as to whether you are asking for a refund or exchange and what item(s) you now want. Package the item(s) you are returning in the original shipping box (if possible) with appropriate padding, bubble wrap, newspaper etc. to protect against damage. Also, be sure to insure the item against loss or damage through the Post Office, UPS, Fed Ex or whatever shipper you will use.
NOTE: If you are returning the item due to it being damaged in transit to you, you must notifiy us within 3 days of receipt and the item(s) must be returned within 30 days of receipt. You must e-mail or call us (847) 842-1752 regarding the damage and then We Will Call The Shipper and they will schedule a time to pick up the item from you to return to us; there is no charge for the return. Once we have the item back, we will send you a replacement at no charge.
Workshop Cancellation/Refund Policy:
You may cancel anytime up to 24 hours prior to the workshop and we’ll transfer you into another workshop. If you’d like a refund, you’ll need to cancel 14 days or more prior to the workshop.