Shipping, Returns/Exchanges, Damaged Items, Workshop Cancellations, Privacy Statement
www.relax4life.com is the workshop and products site for Relax4Life Center, a holistic education and services environment located on 5 beautiful, wooded acres in Barrington, Illinois. For the past 18 years, we’ve designed and created the items we offer for sale and we pride ourselves on providing professional and unique personal growth workshops, high quality, and affordable relaxation and meditation products and superior customer service.
All orders totaling $30 or more are shipped free of charge within the continuous United States by UPS Ground. For orders under $30, a $5 per order shipping charge will be added to your total at checkout. Additional shipping will be added for orders to Alaska, Hawaii and Puerto Rico. We will contact you via email to get your permission and payment information before these additional charges are made prior to shipment. You are always welcome to call us (847-842-1752) for details. For Canadian customers, please click here to send an email to our distributor in Canada. Besides Canada, we currently do not offer our products internationally. We apologize to our international viewers.
We guarantee your satisfaction on all our products. Should you need to return or exchange an item, our policy is as follows:
1. Notify us by e-mail or call us (847-842-1752) within 30 days of purchase, requesting a return or exchange.
2. Specify why you’re returning the product and whether you’d like to exchange it for another product, or would prefer a refund (if you are exchanging, please specify what product you are exchanging it for.)
3. you’ll be contacted via email or phone to verify the cost between the product(s) returned and the new product(s) ordered. There is also a 15% restocking fee.
Refunds will only be made to the person who placed the original order. If the original order was paid for by check or money order, a refund check will only be made out and sent to the person who placed the original order.
NOTE: Products must be returned in good, resellable condition within 30 days of purchase in order to receive an exchange or refund.
Return shipping costs are the responsibility of the customer. Be sure to include a note with the item as to whether you are asking for a refund or exchange and what item(s) you now want. Package the item(s) you are returning in the original shipping box (if possible) with appropriate padding, bubble wrap, newspaper etc. to protect against damage. Also, be sure to insure the item against loss or damage through the Post Office, UPS, Fed Ex or whatever shipper you want to use.
NOTE: If you’re returning the item due to it being damaged in transit to you, you must notifiy us within 3 business days of receipt and the item(s) must be returned within 30 days of receipt. You must e-mail or call us (847) 842-1752 regarding the damage and then We Will Call The Shipper and they will schedule a time to pick up the item from you to return to us; there is no charge for the return. Once we have the item back, we’ll send you a replacement at no charge.
Workshop Cancellation/Refund Policy:
For Regular Tuition Workshops (not on sale):
You may cancel anytime up to 24 hours prior to the workshop and we’ll transfer you into another workshop. If you’d like a refund, you’ll need to cancel 14 days or more prior to the workshop.
For Black Friday & Other Workshop Sales Events:
These registrations are non-refundable. If you need to cancel (up to 24 hours before), we will either hold a tuition credit or directly put your tuition towards another workshop of your choosing within 1 year.